EclipsoAir Website Security Guidance

At EclipsoAir, we take the security of our passengers and customer information seriously and work tirelessly to protect both.

The only way to be sure you are doing business with EclipsoAir is by going to our website at https://www.eclipsoair.

EclipsoAir where ever possible operates private lounges. You will be greeted on arrival at the private airport and you baggage dealt with. The only items that are mandatory are your passport, membership card and boarding pass. If you are advised that you should be at a receptionat a specific time, please allow time for any unforeseen delays generally or in connection with security. You may be required to go through identification and security process again to re-enter the private departure lounge.

As regards your data safety, you should be on your guard against threats as that may reduce your chances of falling prey to those looking to take advantage. There are things you can do to help us keep your data safe.

WiFi and Hotspots Security

Be aware that public WiFi and hotspots are not always secure and might be accessible by others. We recommend that you only use protected WiFi networks with a unique password or your device’s mobile data network, especially if logging into accounts that hold sensitive data.

Anyone using a WiFi network that has a shared password or is not password protected will be vulnerable to criminal attempts to intercept your signal to collect your passwords, credit card information and more.

Browsing the Internet

When browsing the Internet or logging into sites, you should make sure the website is secure by checking that the website’s address starts with “https”, rather than “http”. Do also check that the site has a padlock icon in the URL field as that indicates use of encryption on that website to prevent interception by criminals.

Always verify you are on a genuine EclipsoAir website, social media page and that the connection is secure before entering your personal information such as passwords, credit card number or other private information.

Be aware that there are fake websites, sometimes via links and websites directing you to websites that try to mimic the genuine one. These fake websites seek to harvest your personal data and details. Look out for errors, bad grammar, incorrect logos, dubious branding or other suspicious signs.

Unique Passwords and Security

The best way to keep yourself protected is to use strong unique passwords for all online accounts, taking particular care with your email accounts used in registering for, buying goods and services or that holds your personal information.

The best unique passwords are longer and more unusual as this makes it harder to be cracked by fraudsters looking to compromise your security as weak passwords can be cracked in seconds.

You should try to avoid the most common passwords that can be easily guessed including those that contain personal information like pet names, children or family names or significant dates, etc., etc. If possible, do set up 2 factor or multifactor authentication on your important accounts.

Good Device Hygiene

It is important to keep your computers, phones, tablets, and smart devices up to date with the latest software, operating systems and applications to increase your protection chances against attacks that often target those with weaker security.

Phishing and Smishing

EclipsoAir will never ask you for your password or credit card information over email, text message or through social media.

We recommend that you never open links or email attachments from people or organisations you do not know or where the message is suspicious, odd or unexpected. The most common forms of fraud today involve Phishing (emails) or Smishing (texts or social media) to try to trick you into providing personal or other information.

Third Party Websites / Unusual Requests

The only way to be sure you are doing business with EclipsoAir is by going to our website at https://www.eclipsoair.com

There may be scammers or third-party websites that may claim to sell EclipsoAir tickets, but just because a third-party website claims to represent EclipsoAir it may not. If you deal with them you risk compromising your personal and financial information.

Always challenge and refuse unusual requests for personal or financial information or if you do not fully understand the reason for the request.

Your Information Security

Your information security is vital to us and we recommend that you do check your account(s) regularly to ensure that there are no unusual account activities. If you suspect your account has been misused or compromised, please change your password immediately and contact us.

You should also contact your local law enforcement agency, if you suspect that you have been scammed, had your account compromised, been a victim of fraud and/or have suffered loss in the regard.